1. Acceptance of Terms

 By accessing or using our Service, you agree to these Terms. If you do not agree to these Terms, you may not use our Service.

2. Description of Service

Clinic Key provides an online platform for users to book appointments at participating clinics and hospitals. We facilitate the booking process but do not provide medical services ourselves.

3. User Responsibilities

3.1. You must be at least 18 years old to use our Service.

3.2. You agree to provide accurate, current, and complete information during the registration and booking process.

3.3. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.4. You agree not to use our Service for any unlawful activities.

4. Booking and Cancellation

4.1. Appointment bookings are subject to the availability of the respective health providers

4.2. You may cancel or reschedule your appointment in accordance with the clinic or hospital’s cancellation policy.

4.3. clinic key reserves the right to cancel or reschedule appointments in cases of unforeseen circumstances or emergencies. Users will be notified as soon as possible of such events.

5. Fees and Payment

5.1. The Service may charge a booking fee for appointments. Any fees will be disclosed to you before you complete your booking.

5.2. Payment for medical services rendered by the health providers is the responsibility of the user and is governed by the terms and conditions of the respective clinic or hospital.

6. Privacy Policy

Your use of our Service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

7. Intellectual Property

7.1. You may not use, reproduce, or distribute any content from our Service without our express written permission.

8. Disclaimers and Limitation of Liability

8.1. Our Service is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of the Service or the information, content, or materials included therein.

8.2. Clinic Key is not responsible for any medical advice, diagnosis, or treatment provided by clinics or hospitals.

8.3. To the maximum extent permitted by law, Clinic Key shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the Terms. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kuwait, without regard to its conflict of law principles.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us

By using the clinic key, you acknowledge that you have read, understood, and agree to these Terms and Conditions.